Privacy, GDPR compliance and Cookie Policy

What Information Do We Store and GDPR compliance?

We need a certain minimum amount of information to process your order and be able to contact you again about the course or tour. So we require a minimum: this means your name, your email and usually your mobile telephone number. We only want the minimum from you and we do not store it on-line for long. We keep our main records off-line and off-computer in a secure locked place in an encrypted form.

Other information that we might store relates to gift certificates where we need to know who the recipients are – so you are giving us their basic information like name and email address on their behalf so that we can process the certificates.

We have several forms relating to large groups, educational establishments, companies where we might need extra information like the name of the company/school and the numbers involved – including email for returning replies. When you fill in one of these forms you are filling it in on their behalf. There is also room for you to give extra information which you deem appropriate to the enquiry – this information is also stored.

You have the right to request that any data we have should be deleted and we will comply with all requests in good time after your tour or course has taken place. Please use our contact form – but also see below ‘control of your data’ below, since there can be advantages of us having your data to hand.
In the case of gift certificates we need to store the data until the gift certificate has been redeemed and the tour or course taken so that we can carry out our duty to provide that tour or course.


We never take financial information and never have, since we leave that to Papal who are experts in security. We don’t take that information in the first place but we can check it if necessary through our Paypal account details. This does still does not include your financial or address data.

We do not contract our website out to external web-masters who would have access to passwords etc. Our database is kept on secure servers separate from the main website and it cannot be accessed except by us through our own web-space.

What do we Use this Information For ?

We use this to process your orders efficiently and so we can answer any enquiries you may have about your own booking(s). Once you course has been completed we keep the information as a record but this information will be taken off-line and kept in an encrypted form off-line in a secure place within one month of your order completion.

We may use the information we have to send out a very occasional newsletter (we have never sent out more than 4 a year since 2005). We only send them out when we have something to say e.g. let you know of anew course or an extra special offer for former customers. Usually this is once a year near Christmas.

We do not and will not pass on or sell details of any customer to an third party. The data is for the uses of We might use this data to inform you of other domains that are run entirely by us but we would keep your data to only.

Links to other websites

It is clear when you are on our website from the header and website colours. You can also check the domain name is included in the address bar.

We have links to other website that may be of interest to our customers. However, once you leave our website using other links please note that we do not control these websites and you should read their privacy policy for your own protection if you are gong to enter any information.

Your Control over your Data

You can opt out at any time from our occasional newsletter by un-subscribing.

If you wish to have your basic on-line data removed as soon as your business with us is completed please email us and we will comply as soon as practically possible. Note that a basic recording of the transaction with any order number but without your personal data will be kept for our records. Before having your data removed please be aware of some of the consequences, for example if you might apply for a job and state that you did a course with us or if you might do another course with us having your details might help us advise you on progression routes.

Your Consent
Making a booking implies agreement to this privacy policy and our terms and conditions

Changes To This Policy

Any changes to this policy can be seen updated on this page.

Cookie Policy

Privacy Statement: How we use Cookies

Cookies are very small data files that are stored on your computer when you visit our website.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

Cookies will not be used to share any personal information with third parties.

Necessary cookies:

We use cookies to help identify your computer so we can remember shopping basket contents and remember where you are in the order process.

The following are not Strictly Necessary, but are required to provide you with the best user experience..

Functional Cookies:

Offer Live Chat Support (If available)

Track the pages you visits via Google Analytics. Google have informed us that analytics is GDPR compliant.

Targeting Cookies:

Allow you to share pages with social networks such as Facebook (If available)

Allow you to share pages via Add This (If available)

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